Shipping
Hordpower uses UPS and USPS for shipping. Our shopping cart is roughly
75% accurate on shipping quotes. 20% of the time it quotes too high, so
we adjust downward on your actual invoice. 5% of the time we have to
adjust up... so please work with us and accept this policy, it results
in the cheapest shipping for everybody as a whole. We do not add any
additional handling/packaging fees. U.S. customers have a choice between UPS or USPS. (USPS
is best if you are in AK or HI) UPS has great tracking and works better
for large/expensive packages. USPS is better for small, inexpensive
items, but the tracking isn't as good.
Free shipping only applies to orders shipped to U.S. addresses.
While we're on the subject of shipping, if you need something FAST or a special delivery concern,
please call or
email. We cannot guarantee next day/ second day delivery, but we
will try! For that matter, we can't guarantee what happens when USPS or
UPS picks up your shipment, but if it is lost or damaged, we'll of
course help sort things out as best we can. We always insure high-value
items. This doesn't mean that if the shipper puts it on your porch and
Little Johnny Hoodlum down the street steals it or uses it to support
his BMX ramp, that we'll replace it. You're on your own there and have
our sympathies. We'll provide tracking numbers so you can intercept the
package before Little Johnny does. While we stock a large variety of products, sometimes we do run out.
Sorry! In such cases your patience is appreciated. Also, some items we
do not stock physically, but have what we like to call Virtual
Inventory. Meaning, we let the product sit in my distributor's
warehouse and monitor their inventory regularly. Most non-stocked items
only take us 2 days to get. Long story short, this saves you $$!!
Score one for the little guy! A lot of the big mail-order places do the
same thing, so don't let them fool you about having things "in
stock." 20% restocking fee unless Hordpower is in error. No returns on
"special order" parts or accessories, no returns on electrical
items. Return shipping is on your dime unless we are in error.
Replacement part shipping is on your dime, unless we are in error. If
we're in error, we will not ship Express on our dime, only ground or
Priority. That's the way the cookie crumbles, let's all be
reasonable. Backorders can be canceled by simply calling. Hordpower makes no warranties or representations whatsoever regarding
the quality, content, completeness, suitability, adequacy, sequence,
accuracy, or timeliness of such information and data presented on this
website. You understand and agree that under no situation will Hordpower
be liable for any direct, indirect, consequential, incidental, special
or exemplary damages for any use of this site or any linked contents,
even if we are advised of the possibility of such damages. Your only
remedy is to discontinue use of this site. You waive the rights of
lawsuit for any damage happened in our site. Motorcycles can be
dangerous. Hordpower has no control over the use of any part. Hordpower
is not responsible or liable for any damages or possible injury incurred
upon possible accidents due to driver error, incorrect installations,
bad judgment or acts of nature. Buyer understands that some parts may
need modifications for correct fitment. Some parts may not be street
legal depending on the state. In such cases buyer understands that the
parts are for off-road or racing use only. Hordpower recommends you have
a skilled technician install the parts purchased. If the buyer has any
doubt as to the quality of parts supplied or their ability to install
said parts, please return them for a refund. By ordering from Hordpower you agree to all this stuff! And in return we promise to do our best for you!Inventory
Returns, exchanges, refusals
Disclaimer
